There are four situations that bring organisations to HuberWorks |
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| 1️⃣ You are building or fitting out a space and need wireless done correctly from the start |
| Wi-Fi designed before deployment is substantially less expensive than remediation after. Jennifer produces a deployment-ready design from predictive RF survey through AP placement, channel planning, capacity modelling and infrastructure specification. Your implementation team gets documentation they can execute without ambiguity. |
| 2️⃣ Your existing wireless network does not perform and you do not know why |
| Intermittent failures, VoIP degradation, roaming drops, scanner disconnections in warehouse operations, and coverage complaints in areas that show strong signal on the dashboard all have specific root causes. Jennifer identifies them through on-site passive and active RF analysis and delivers a written report with ranked, actionable fixes. |
| 3️⃣ Your team manages wireless infrastructure and needs to do it better |
| Practical training covering 802.11 fundamentals, RF behaviour, site survey methodology and fault diagnosis. Vendor-specific sessions on request. Half-day or full-day, on-site across the EU and UK or delivered remotely. |
| 4️⃣ You are making a procurement, architecture or vendor decision and need independent input |
| No partnerships. No commissions. Jennifer reviews your requirements and tells you what your environment actually needs. |
Wi-Fi Design
You cannot deploy a reliable enterprise wireless network without a proper design. This service covers every stage from initial requirements to a validated deployment-ready plan.
Pain Point: It is time to install, upgrade or expand your Wi-Fi infrastructure.
Outcome: A Wi-Fi network that you don't have to second guess.
Deliverable: Documented successful design requirements + site survey results.
What is included: Predictive RF site survey, AP placement and quantity planning, channel and power configuration, capacity modelling for your device density, infrastructure specifications (switches, controllers, cabling), vendor-neutral design documentation, and a post-deployment validation survey.
Suitable for: New offices or warehouses, building fit-outs, campus environments, healthcare facilities, manufacturing floors, and any environment where wireless performance is business-critical.
Remediation
Poor Wi-Fi performance rarely fixes itself. This service finds the root cause and resolves it systematically rather than applying temporary workarounds.
Pain Point: Something is wrong and you don't know what it is.
Outcome: Documenting the root cause.
Deliverable: Remediation report outlining findings + resolutions.
What is included: On-site passive and active RF survey, interference analysis, roaming and handoff testing, controller and AP configuration review, vendor escalation support if hardware defects are identified, and a written remediation report with prioritised recommendations.
Suitable for: Environments experiencing coverage gaps, slow connections, frequent disconnections, VoIP call quality issues, or poor performance after recent changes.
Training
Technical training for in-house IT teams who manage or support wireless infrastructure. Delivered on-site across the EU and UK, or remotely via video conference.
Pain Point: Your team is sharp and wants to be agile.
Outcome: New skills, more ability.
Deliverable: Structured training + customized reference guide.
What is included: Foundational 802.11 concepts and RF fundamentals, site survey methodology and tooling, common fault diagnosis and troubleshooting workflows, controller and AP vendor-specific sessions (Cisco, Aruba, Ruckus or Meraki on request), and a written reference guide for participants.
Format: Half-day or full-day sessions. Maximum eight participants per session for effective hands-on learning.
Technical Advisor
Independent technical guidance for organisations making wireless procurement, architecture or vendor decisions. No vendor relationships, no commissions. Objective advice aligned to your requirements.
Pain Point: Your OEM cannot be purely objective.
Outcome: Vendor-neutral independent recommendations.
Deliverable: Advisory report, gap analysis + vendor evaluation.
What is included: Architecture review and gap analysis, procurement specification writing, vendor shortlist evaluation and scoring, project assurance for wireless deployments managed by third parties, and written advisory reports.
Suitable for: IT managers evaluating wireless vendors, organisations reviewing an existing deployment approach, and businesses requiring independent oversight of a contractor's wireless work.
What problem does Jennifer solve? |
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Every organisation with a wireless network encounters the same class of problems. Devices that disconnect during operations. Conference rooms with strong signal and unusable video calls. Warehouse scanners that drop during peak hours. Clinical devices that lose telemetry as staff move between zones. Networks that work at seven in the morning and degrade under load by nine. |
These are not mysterious. They have causes rooted in RF physics, design decisions, controller configuration and infrastructure capacity. They can be diagnosed. They can be fixed. |
The reason organisations reach Jennifer is that the people they hired before could not identify the cause, or recommended solutions that did not resolve it. A VAR bundled network design into a hardware sale and sent a technician. An integrator provided a senior engineer for the kick-off meeting and a junior for the actual work. An internal generalist followed an installation guide and produced a network that works for a small office but fails under enterprise conditions. |
Jennifer does not manage projects from a distance or delegate to junior engineers. She runs the RF analysis, identifies the cause, and produces a documented path to resolution. |